Introduction
The controller of the personal data processed on this website is Meppo, the company that operates Meppo Pay. The contact for privacy matters is contact@meppopay.com.
This policy covers the personal data processed on the Meppo Pay website and through the contact channels it offers. It does not govern the data processed when a merchant or a buyer uses the Meppo Pay payment services, which is covered by the agreements and notices specific to those services, nor the processing carried out by third parties under their own policies.
Data we collect
We process two main categories of personal data:
- Data you give us directly by email, including when the message is prepared by the contact form on this website, such as your name, email address, company, topic and message.
- Browsing data generated by your use of the website, such as IP address, browser type, pages visited and cookies.
When Meppo has a contractual relationship with a merchant or a partner, additional data may be processed under that contract, always limited to what is needed to perform the obligations agreed between the parties.
Purposes
We use the personal data we collect to answer contact requests, assess account applications and partnership proposals, operate the website and keep it secure, comply with legal and regulatory obligations, and manage contractual relationships with merchants, partners and service providers. Browsing data supports aggregate analysis of how the website performs, when such analysis is active.
Legal bases
Meppo processes personal data on the legal bases recognized by applicable data protection law, including the consent of the data subject, the performance of contracts, compliance with legal or regulatory obligations, and the company's legitimate interest in operating, securing and improving its services and channels.
International transfers
Because Meppo operates internationally, personal data may be transferred to and stored on servers located in other countries, and processed by providers established in other countries. These transfers follow the safeguards required by applicable data protection law, including contractual clauses that ensure adequate protection of the data.
Retention
Personal data is kept for as long as needed to fulfil the purposes described in this policy, to observe contractual terms, and to meet the legal, accounting and regulatory obligations that apply to Meppo. Once those purposes end, the data is deleted or anonymized, unless the law requires it to be kept for a longer period.
Security
Meppo maintains internal data handling policies and audit trails that record access to and use of personal information. Technical and organizational measures protect the data against unauthorized access, loss, alteration or improper disclosure, in proportion to the risks of each processing activity.
Your rights
Depending on the law that applies to you, you may ask Meppo for:
- confirmation that your data is being processed;
- access to your data and correction of incomplete or outdated data;
- anonymization, blocking or deletion of unnecessary data;
- portability of your data to another service provider;
- deletion of data processed on the basis of consent; and
- information about the sharing of your data with third parties.
Requests can be sent to contact@meppopay.com and will be answered within the time limits set by law.
Minors
The Meppo Pay website is not directed at people under 18 and does not knowingly collect personal data from children or adolescents. If the company finds that data about a minor was provided without proper legal authorization, it will take the appropriate steps to delete it.
Changes
This policy may be updated from time to time to reflect changes in Meppo's operations, in its products or in the applicable law. The date of the last update is shown at the top of this page, and we recommend reviewing this document periodically.
Data protection officer
Meppo has a data protection officer responsible for handling requests from data subjects and for communicating with data protection authorities. The officer can be reached at contact@meppopay.com for questions, requests or complaints about the processing of personal data.